When RegAI Pro ends

A Group needs the Owner and its Members to be on RegAI Pro. When someone's subscription ends, the Group is not deleted; it is suspended.

When the Owner's subscription ends

• The whole Group is suspended, and no Member can open it for now. The Groups page shows Suspended.
• The Owner can still use the workspace, under the rules of their plan at the time, including how long chats are kept.
• When the Owner subscribes to RegAI Pro again, the Group resumes on its own; Members don't need new invitations.

When a Member's subscription ends

• Only that Member's access is suspended; nobody else is affected.
• When that Member subscribes to RegAI Pro again, their access resumes on its own.

Notices

We email the Members concerned when a Group is suspended and when it resumes.

The content while suspended

A suspension does not delete the Group's content. But the content is stored in the Owner's account, and while suspended it is kept under the rules of the Owner's plan at the time. For example, when the Owner moves to Free, chats are kept for 30 days. See Pricing for how long each plan keeps content.

Tip: if a Group holds chats or documents you need, export them before the subscription ends.