Retention and deletion

How long things are kept

• Chats: 30 days on Free; on RegAI Pro, indefinitely until you delete them (see Chat history).
• Documents: a RegAI Pro member's documents are kept until you delete them.

Delete a document

1. Under Documents in the sidebar, hover over the document and click the delete icon .
2. Confirm.

Note: once deleted, RegAI keeps no copy and the file can't be downloaded again. Click Download first to keep any file you need.

Delete chats and workspaces

• Deleting a chat: see Chat history.
• Deleting a workspace deletes all its chats and documents too: see Workspaces.

Deleted content is erased from RegAI's systems and can't be restored.

When RegAI Pro ends

• Documents in your workspaces, uploaded files and RegAI Editor documents alike, are kept for 30 days from the end date, then deleted. The workspace shows the deletion date.
• Your chats are also kept for 30 days from the end date; after that the Free rule applies, and chats not updated for more than 30 days are deleted.
• We email you when it ends and 7 days before deletion.
• Subscribe again before the deletion date and your documents and chats are all kept.
• Copy or export any chats you want to keep within those 30 days.

For RegAI Editor documents, see RegAI Editor: when RegAI Pro ends; for Groups, Groups: when RegAI Pro ends. How your data is handled: see the Privacy Policy.