RegAI Docs › Account and billing
Manage billing and cancel
Payment methods, invoices and cancelling are handled in Stripe's customer portal.
Open Manage billing
- Open the account menu at the top right and choose Account settings.
- Under Plan and billing, click Manage billing. You are taken to Stripe's customer portal.
In the customer portal you can:
- change your payment method;
- see and download invoices and receipts;
- cancel your subscription.
When you're done, use the portal's return link to go back to RegAI.
Tip: RegAI Pro from an invite code has no paid subscription behind it, so Manage billing doesn't show and there is nothing to cancel; it returns to Free when it expires.
Cancel your subscription
- In the customer portal, choose to cancel your subscription and confirm.
- Back in Account settings, Your plan shows "Ends {date} (auto-renew cancelled)".
The subscription then ends at the end of the billing period you've paid for; until then you keep every feature of the plan. Cancelling early is not refunded pro rata.
When RegAI Pro ends
When RegAI Pro ends, your account returns to Free. Your documents and chats are kept for 30 more days, and subscribing again within that time keeps everything; Groups are paused and RegAI Editor documents become read-only. See Retention and deletion.
Which plan changes are possible
| Change | How |
|---|---|
| MCP Pro → RegAI Pro | Upgrade directly, see Subscribe to RegAI Pro |
| RegAI Pro → MCP Pro | Cancel RegAI Pro, then subscribe to MCP Pro once it has ended. Until then, RegAI Pro includes MCP Pro |
| Annual billing | Only monthly billing is offered at the moment |
Other than the above, a subscribed plan can't be switched to a different plan.